Klook Protect Travel Insurance (for Singapore residents only) review

Zhuang Jia Wen

Updated on:

Traveling can bring unexpected hiccups, complications and emergencies. Having adequate insurance coverage provides protection and peace of mind if anything goes awry.

For Singapore residents looking to travel overseas, Klook recently launched their Protect travel insurance product. In this review, we’ll breakdown its key features, coverage, and value.

Overview of Benefits

Klook Protect is competitively priced and includes comprehensive benefits tailored to travelers’ needs:

  • Overseas medical expenses up to S$1 million
  • Emergency medical evacuation
  • Trip cancellation and interruption coverage
  • Loss or damage of luggage
  • Personal liability coverage
  • COVID-19 protection
  • 24/7 global assistance helpline

Customisable to Your Trip

A major plus is the ability to customise your policy duration and destinations covered. This results in cost savings compared to an annual policy if you only travel a few times a year. You can select coverage for one trip or multiple trips up to 30 days each.

Regions covered include:

  • Southeast Asia
  • East Asia
  • Australia/New Zealand
  • Europe
  • North America

Straightforward Claims Process

Hopefully you won’t need to file a claim. But if you do, Klook Protect makes it simple with online claims submission and streamlined paperwork. You’ll get updates throughout the process. Most claims are processed within 10 business days once approved.

Purchase and Coverage Ease

Buying Klook Protect takes just minutes online. They provide a coverage e-certificate and 24/7 emergency hotline. Your coverage kicks in from the moment you depart Singapore. For an affordable policy providing extensive protection, it delivers great value.

Worth Considering for Your Next International Trip

Klook Protect hits all the key marks by providing comprehensive coverage, flexible customisation, and seamless claims processing. The convenience and price point make it an attractive option for Singapore residents planning overseas holidays in 2023.

FAQ

Who is eligible to purchase Klook Protect?

It is only available for Singapore residents aged 17 to 85 years old.

What types of trips are covered?

Leisure and business trips overseas up to 30 days are covered. High risk activities may have exclusions.

When does coverage start and end?

Protection starts when you depart Singapore and ends when you arrive back in Singapore.

Does it cover COVID-19 related claims?

Yes, COVID-19 medical claims and trip disruptions caused by the virus are covered.

Can I buy coverage for multiple trips?

Yes, you can buy an annual plan covering multiple trips up to 30 days each.

Is there an exclusion period before claims apply?

Yes, medical claims related to pre-existing conditions within the first 30 days are excluded.

How do I make a claim?

You can submit claims online along with supporting documents. The process is designed to be simple.

How long does it take to get claims approved?

Most straightforward claims are processed within 10 working days from submission.

Is there a 24-hour emergency hotline?

Yes, it provides access to assistance coordinators who can help with emergencies 24/7.

Can I cancel my policy and get a refund?

You can receive a partial refund subject to terms if cancelling before the trip start date.

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